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About UsStatus PageStax Docs: Help Articles, API Reference and Changelog
Documentation
HomeDocumentationDeveloper APIChangelog

Payments

  • Help Articles for Stax Merchants and Partners
    • Surcharging
    • Interchange
    • Storing a Payment Method (Tokenization)
    • Level 2 Processing
    • Split Funding
    • Fees
      • Daily vs Monthly Fees
    • Account Updater
    • AMEX Direct Merchants
  • Online Payments
    • ACH Processing
      • Enabling ACH payments
      • Processing an ACH Payment
      • Checking ACH Auto-Reconciliation Status
    • Lightbox
      • Using Lightbox for Payments
    • Payment Links
    • Text to Pay
  • In-Person Payments
    • Tap to Pay
    • Point of Sale (POS)
    • QD Terminals
      • QD Tutorial
      • Connecting a Pin Pad
      • Adding Tips before Batching out
      • Retail Quick Reference Guide
      • Restaurant Quick Reference Guide
      • Surcharging Quick Reference Guide
      • Integrated Model Quick Reference Guide
    • Z Series Terminals
      • Setting the Date and Time
      • Connecting to Wi-Fi
      • Enabling 3G
      • Enabling Ethernet
      • Checking Network Connections (Ping)
      • Updating the Address and Phone Number
      • Connecting a Pin Pad
      • Resetting your Favorites
      • Adjusting the Keyboard Sounds
      • Inserting Special Characters
      • Processing a Debit Sale
      • Reprinting Receipts
      • Quick Reference Guide: Touchscreen Z models
      • Quick Reference Guide: Non-Touchscreen Z models
    • IDTech
      • Configuring the IDTech VP3350 Reader
    • Settlements and Batching
    • Editing Tips
    • Running a Card Type Report
    • Mobile Set Up Guides

Stax Pay

  • Getting Started With Stax Pay
    • Overview of Self Registration
      • Business Information
      • Payment Information
      • Business Owner and Financials
      • Documents and Statements
      • Review & Signature
    • Branding & Customization
      • Adding a Logo
      • Modify the Business Information on Invoices and Receipts
      • Updating your Address or DBA
      • Setting a Default Merchant on Login
    • User Roles & Permissions
      • Manage Users and Roles
  • Payments
    • Accessing Payments
    • Sending Receipts
    • Voiding and Refunding
      • Refund Guidelines
    • Locate a Refund or Failed Payment Attempt
    • Payment Status
    • Payment Decline Codes
  • Invoices
    • Creating an Invoice
    • Configuring Payment Methods for Invoices
    • Accepting Split or Partial Payments
    • Sending an Invoice Via Text
    • Setting Up Recurring Payments
    • Linking a Payment to an Invoice
    • One-Time Future Payments
    • Invoice Status
    • Marking an Invoice Paid when using Alternative Payment Method
    • Setting Preauthorized Transactions
    • Adding Custom Input Fields to your Invoices
  • Payment Links
    • Using Payment Links
    • Accepting PayPal
      • Creating Hosted Payments with PayPal Checkout Options
    • Social Media Platform Shop Now button
  • Catalog
    • Creating Categories
    • Setting Up Products and Services in your Catalog
    • Updating your Catalog Inventory
  • Customers
    • Creating and Storing Customer Information
    • Viewing Customer Information
    • Merging Customers
    • Restoring Deleted Customers
    • Exporting Customer Data
    • Disabling Credit Card Payments
  • Reporting
    • Using Reporting Tools
    • Deposit Report
    • Viewing Credit Card Expirations
    • Viewing Payment details on the Deposit Report
    • Performance Analytics
    • Tracking Merchandise Sales
    • Batch Exports
    • Statement Reports
    • Fee Statement
    • 1099-K Report
  • Chargebacks, Security, and Fraud
    • Disputes and Chargebacks
      • Receiving Chargeback Notifications
      • Managing Disputes and Chargebacks
      • Responding to Chargebacks
      • Using the Dispute Manager for Chargebacks
    • Protecting your Account
      • Merchant Fraud Alert
      • Card Testing
      • Creating a Business Track Account
  • Funding and Payouts
    • When Will I Get My Deposit?
    • Assessing Fee Statements
    • Held Deposits
    • Changing your Bank Information
  • Stax Pay Settings
    • Managing your Social Reputation
    • Setting up Notifications
    • Configuring Sales Tax
  • Account Management
    • Cancelling your Account
    • Enabling Google and Apple Pay
      • Digital Wallet Browser Compatibility
    • Uploading Documents for Risk Review
  • Integrations
    • Authorize.net
      • Setting up an Authorize.net Gateway
    • HubSpot
    • Zapier
    • WordPress Payment Links
    • WooCommerce and NMI Gateway
  • FAQs
    • Subscription FAQ
    • Accepting HSA and FSA
  • Staying PCI Compliant
    • PCI Compliance Protocols
    • PCI Compliance Questionnaire
    • PCI Scans
    • Aperia Breach Insurance

Stax Connect

  • Getting Started with Stax Connect
    • Stax Connect Overview
  • Merchant Enrollment
    • Validation and Enhancements
    • Enrollment Methods
      • Stax Hosted Enrollment
      • Custom API Enrollment
      • White-Glove or Manual Enrollment
      • Replicating Merchants (Cloning)
      • Adding Documentation to Merchant Enrollment
    • Conditional Approval
    • Enrollment Page
  • Underwriting & Fraud
    • Underwriting Overview
    • Understanding Pended Accounts
    • Risk Enquiries and Resolutions
  • Managing Merchants
    • Sub-Merchant Funding
    • Updating a Merchant Bank Account
    • Requesting a Transaction Limit Increase
    • ACH Notice of Change (NOC)
  • Reports
    • Merchant Export Report
    • Deposit Reports
    • Transactions Export Report
  • Stax Connect Settings
    • Account Management
      • Enabling Multi-Factor Authentication
    • Branding
    • User Roles
    • Team
      • Creating Team Members
  • PCI Compliance
    • Creating User Accounts
    • Managing Merchants
    • Product Codes
    • Linked or Chained Merchants
    • PCI Email Notifications
    • PCI Compliance Reporting
    • User Account Reference
    • SAQ Compliance Status

Developers Resources

  • Getting Started with StaxAPI
    • Test Environments
      • Partner Sandbox
    • Accessing and Creating API Keys
    • 💰Test Card Payment Methods (Legacy)
    • 💰Testing Workflows in your Sandbox
    • Best Practices
    • Webhooks
      • Setting up a Webhook
      • Webhook Best Practices
    • Token Migration Process
  • Stax.js
    • Online Payments
    • Assess your Web Payments Token
    • ACH Transactions
    • Tokenize a Bank Account on your Website
    • Tokenizing a Credit Card
    • Accepting a Credit Card Payment on your Website
    • Accepting a Bank Payment on your Website
    • Accepting PayPal
      • PayPal Events
      • PayPal Reports
      • Troubleshooting and Testing PayPal
    • Surcharging
    • Level 2 Processing - Data Integration
    • Accepting Apple or Google Pay
      • Digital Wallet OS and Browser Compatibility
    • Stax.js General Information / FAQ
    • Stax.js Validation
  • Mobile SDK
    • Tap to Pay on iPhone
      • Developing Tap to Pay
      • Access Requirements
      • Starting a Tap to Pay Transaction
      • Apple User Experience
      • Regional Requirements
      • Preparing for Release
    • iOS SDK using a Mobile Reader
      • Accept a Payment using an IOS device
      • Accept an ACH Payment
      • Manual key in a Card Payment
    • Android SDK
      • Accept a Payment using an Android Device
      • Accept an ACH Payment
      • Manual key in a Card Payment
      • Sample Application
  • Idempotency
  • Data Verification and Enhancements
    • Address Verification System (AVS)
  • Tracking Settlement & Funding
  • Custom Fees
  • Webhooks
    • Setting up your Webhooks
    • Partner Webhook Events
    • Merchant Webhook Events
  • Customer Matching
  • MCP
  1. Payments
  2. In-Person Payments
  3. Z Series Terminals

Inserting Special Characters

This applies to the Z8.

Updated about 1 month ago


Adjusting the Keyboard Sounds
Processing a Debit Sale
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