Setting up Notifications

You can be notified of certain actions taken in Stax Pay.

Actions include:

  • A payment that has been received via your online payments link.
  • A refund has been processed.
  • A transaction has failed. Note: Failed-transaction emails are sent once the final outcome of the transaction is known. If a transaction is briefly in a pending state (for example, during a gateway timeout), no email is sent until it settles into its final success or failure state, and the email reflects that final outcome.
  • A scheduled payment has been processed.
  • A card present payment has been processed (if applicable).

You can also receive weekly summaries every Saturday.

To set up automated reminders, follow the steps below:

  1. Select Settings from the main toolbar.

  2. Select Notifications.

  3. Select the actions that you would like to be notified of.

  4. Enter the email address(es) that should receive the notifications.

  5. Click Save.


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