PCI Email Notifications

Aperia sends your merchants automated email notifications that direct them to their Aperia site to complete their PCI compliance (Payment Card Industry Data Security Standard — the security requirements for organizations that handle cardholder data) activities. These notifications help you achieve a higher compliance rate across your merchant portfolio.

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All email notifications include a "Do not reply" statement. Replies to these emails are not monitored and will not receive a response.

Notification Types

PCI Apply sends notifications for three key compliance milestones:

  1. New merchant onboarding — Notifies newly enrolled merchants that they need to complete their initial PCI compliance requirements.
  2. Network scan scheduling — Reminds already-compliant merchants to schedule a quarterly vulnerability scan (an automated check of internet-facing systems for security weaknesses).
  3. Annual certification renewal — Alerts compliant merchants when it is time to complete their annual PCI recertification.

Merchant Workflow Paths

Aperia sends different notification sequences depending on how your merchants validate their compliance:

  • Self-service merchants — Merchants who use PCI Apply can directly schedule scans and complete the certification process, receiving step-by-step notifications that guide them through each task.
  • Documentation-based merchants — Merchants who submit external documentation attesting to their compliance receive notifications prompting them to upload and confirm their attestation records.

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Note

If you would like to change the verbiage or frequency of emails, please contact your Stax account manager or support team.



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